Built and managed an independent e-commerce store with thousands of listings, maintaining strong customer service and trust ratings

Directed fraud detection product development, compromised account response, and audit guidelines for member banks

Developed risk-limiting tools based on buyer/seller metrics and account linking strategies to enhance platform integrity

Led product strategy for identity theft and OFAC compliance solutions; represented company at industry conferences

Managed firewall implementation projects to enhance internal security architecture

Designed fraud detection models and delivered enterprise solutions for online merchants and financial processors

Directed nationwide ATM fraud strategy, encryption key management, and implementation of the Falcon neural network